ORDERING |
We are committed to providing a safe and secure shopping experience at Raceseng.com. Our e-commerce store is hosted and encrypted by Magento which uses encryption technology to ensure the secure transmission of any personal information you provide. All transactions on our website are conducted using 128-bit Secure Sockets Layer (SSL) encryption.


PAYMENT METHODS

We accept Visa, Mastercard, Discover, American Express and Paypal. We are not responsible for any overdraft feeds incurred by the cardholder.


ONLINE ACCOUNTS

It is very simple to register for an account on Raceseng.com. Follow the steps below.
1 - Click on the "Log In" button at the upper right hand corner of the website.
2 - Click the "Create An Account" button below the New Customers field.
3 - After you are finished filling in the fields, we will send you a verification email to the email address you used to create the account. Click on the link in that email to complete your online account registration.



ORDER STATUS

Follow the steps below to check your order status:
1 - Click on the "Log In" button at the upper right hand corner of the website and log into your account.
2 - Click the "Order History" button.
3 - Your entire order history will be listed on this page.



REAL TIME INVENTORY

The Raceseng webstore is real time Inventory system. If any component of your order is out of stock, the website will notify you when the product is added to your cart.


ORDER CHANGES

If at anytime you need to make a change to your order, we must cancel your order (5% cancellation fee) and have you place a new one.
We can't edit orders because our website does not save credit card information. The website is a real time inventory system, to maintain this we must ship the products associated with the order. The cancellation fee covers the cost of the credit card processing fees, labor to facilitate and communicate the order change.



ORDER CONFIRMATION

An order confirmation email gets sent within 10 minutes of when your order is placed. All orders placed before 4pm (EST) will ship same day. Any order placed after 4pm (EST) will get shipped the next day.